We don't ask your MSP how things are going. We pull the data ourselves from Microsoft Graph API and your RMM platform and tell you what we find.
License mismanagement is the single most common finding in our audits. Departed employees still licensed. Seats purchased but never assigned. Wrong tiers. And security configurations that haven't been touched since onboarding.
We pull directly from Microsoft Graph API using read-only credentials — the same data source your MSP uses to manage your environment.
Your MSP's RMM platform is the foundation of everything they claim to manage. But devices drop off agent coverage. Patches get skipped. Alerts sit unresolved for weeks. None of this shows up in their monthly reports.
We pull directly from your RMM API — Datto, NinjaRMM, ConnectWise Automate, and others — and give you the unfiltered picture.
Backup failures are one of the most dangerous and most commonly hidden issues in managed IT. A failed backup shows as green in many dashboards unless someone specifically looks for failure logs. We look.
We review the last 90 days of backup job history for all managed servers and critical endpoints, and verify retention policies match what you're paying for.
The most financially impactful section of every audit. We reconcile every line item on your MSP invoices against independently verified delivery data. If you're being billed for 50 managed devices but only 42 have active agents — you're being overbilled.
We also review your MSP contract to ensure the services being delivered match the scope you're paying for.
Most audits uncover at least one significant finding. Many find multiple. Book a call and we'll tell you what we typically find in companies your size.