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Our Services

Three ways we keep
your MSP accountable.

Every service is delivered fee-only. No vendor relationships, no referral commissions, no conflicts of interest — ever.

Service 01

MSP Audit &
Accountability Report

A comprehensive independent audit that cross-references everything your MSP claims to be doing against live API data. We deliver a written report with risk-rated findings and a required action plan — delivered directly to you, not through your MSP.

  • ✓Microsoft 365 license inventory vs. billing reconciliation
  • ✓User security and MFA compliance review
  • ✓Admin role and privileged access audit
  • ✓Conditional Access policy assessment
  • ✓RMM endpoint health and patch compliance
  • ✓Backup job success rate verification (90 days)
  • ✓Open alert aging analysis
  • ✓Billing vs. service delivery reconciliation
From $2,500 one-time — Report delivered within 10 business days. Includes a 90-day follow-up verification call.
Start an Audit View Pricing
audit-report-sample.pdf
M365 Unassigned Licenses FAIL
MFA Enrollment (All Users) WARN
Conditional Access Policies FAIL
Admin Role Review WARN
Patch Compliance (95% target) FAIL
Backup Success Rate PASS
Stale Open Alerts FAIL
Billing Reconciliation WARN
⚠ Est. monthly overbilling detected: $480/month
Service 02

Automated Monthly
Monitoring Reports

Our automation scripts pull live data from Microsoft Graph API and your RMM platform every 24 hours. Every month you receive a clear report showing exactly what changed — license drift, patch gaps, new anomalies — delivered directly to your inbox, not through your MSP.

  • ✓License drift report — new gaps since last month
  • ✓User account changes and new anomalies
  • ✓Patch compliance trend (month-over-month)
  • ✓Open alert aging and resolution tracking
  • ✓Backup success/failure log
  • ✓MFA enrollment delta
  • ✓Executive summary with risk delta vs. prior month
  • ✓Quarterly deep audit included
From $750/month — Month-to-month, cancel anytime with 30 days notice.
Get Monthly Reports
monthly-report-june-2025
JUNE 2025 vs MAY 2025
Unassigned Licenses ↑ 3 new (+$66/mo)
MFA Non-Enrolled ↓ 2 fixed
Patch Compliance ↓ 81% → 74%
Open Alerts 7d+ ↑ 18 → 27
Backup Failures → 0 (unchanged)
Admin Accounts ↑ 1 new MSP acct
📬 Report delivered to you directly — MSP not CC'd
Service 03

Virtual CIO
Retainer

Most SMBs can't afford a full-time CIO, yet they need strategic IT leadership. We serve as your internal IT advocate — owning your roadmap, facilitating MSP reviews, and making sure your technology investments actually serve your business goals. All fee-only. No vendor kickbacks. Ever.

  • ✓Monthly 60-minute strategy call with you and your team
  • ✓Annual IT roadmap development and quarterly updates
  • ✓MSP quarterly business review — we attend and facilitate
  • ✓Vendor evaluation and negotiation (fee-only, no commissions)
  • ✓Technology budget planning and review
  • ✓IT policy and documentation ownership
  • ✓Escalation management for unresolved MSP issues
  • ✓Everything in Monthly Monitoring included
From $2,500/month — Includes all Monthly Monitoring services plus full vCIO engagement.
Discuss vCIO Services
vcio-engagement-scope
Strategic
IT roadmap · Budget planning · Vendor evaluations · Board-level IT reporting
Accountability
MSP performance reviews · SLA enforcement · Issue escalation · Contract reviews
Monitoring
All monthly reporting included · Quarterly deep audits · Anomaly alerts
🚫 Zero vendor commissions — ever. All recommendations are 100% in your interest.
Get Started

Not sure which service is right?

Book a free 30-minute discovery call. We'll listen to your situation and recommend honestly — even if the answer is "you don't need us yet."

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